NutriBites Shipping Policy

Thank you for shopping with NutriBites 💜
We aim to deliver your orders safely and as quickly as possible nationwide 🚚✨

Order Processing

• Orders are usually processed within 1–2 business days
• Orders placed during weekends or holidays may be processed on the next business day
• Once shipped, customers will receive tracking details if available

Shipping Coverage

We currently ship nationwide within the Philippines 😊

Estimated Delivery Time

Delivery times may vary depending on your location and courier operations.

Estimated Shipping Time:

• Metro Manila: 2–4 business days
• Luzon: 3–6 business days
• Visayas: 4–7 business days
• Mindanao: 5–10 business days

Please note that delays may happen during:

• Bad weather
• Holidays
• High-volume sale periods
• Courier operational issues

Shipping Fees

Shipping fees are calculated during checkout depending on:

• Delivery location
• Courier rates
• Ongoing promotions/free shipping offers

Incorrect Shipping Information

Please ensure all shipping details are correct before placing your order. NutriBites will not be responsible for delays or failed deliveries caused by incomplete or incorrect address information.

Failed Deliveries

If a package is returned due to:

• Wrong address
• Unreachable contact number
• Refused delivery
• Multiple failed delivery attempts

The customer may shoulder re-shipping fees.

Damaged or Missing Orders

If your order arrives damaged, incomplete, or incorrect, please contact our support team within 48 hours after receiving your package and provide:

• Order number
• Photos/videos of the package and items received

Contact Support

If you need help with your shipment, our support team is always ready to assist 😊💜