Refund policy
NutriBites Return & Refund Policy
At NutriBites, we want every parent to feel confident and happy with their order 💜
Returns & Refunds
Due to the nature of food and supplement products, we only accept returns or refunds under the following conditions:
Eligible for Return or Refund
✅ Wrong item received
✅ Damaged item upon delivery
✅ Missing item in the package
✅ Product arrived opened or leaking
To request a return/refund, please contact us within 48 hours after receiving your order and provide:
- Order number
- Clear photos/videos of the item
- Packaging and shipping label
Non-Returnable / Non-Refundable
❌ Opened or consumed products
❌ Change of mind
❌ Personal taste preference
❌ Orders with incorrect shipping details provided by customer
❌ Delayed deliveries caused by courier issues, weather, or unforeseen events
Replacement Policy
If your order qualifies, we may offer:
- Replacement item
- Store credit
- Partial or full refund (depending on the issue)
Cancellation Policy
Orders may only be canceled before shipment confirmation. Once shipped, cancellation is no longer possible.
Contact Support
For assistance, message our customer support team and we’ll gladly help 😊💜
NutriBites is a kids brain support gummy supplement designed to help support focus, learning, and overall wellness for growing kids.